FAQ
The Ins And Outs of How
We Do Business
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How often should I have my windows cleaned?Most homes benefit from window cleaning 2–4 times a year, while coastal properties may require more frequent cleanings to remove salt and debris.
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Do you clean both interior and exterior windows?Yes, we provide thorough cleaning for both interior and exterior windows, ensuring streak-free clarity on all sides.
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Do you clean screens and tracks?Absolutely! We clean screens and tracks to remove dirt, dust, and buildup for a complete refresh.
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Can you clean hard-to-reach windows or skylights?Yes, we have the tools and expertise to safely clean high, hard-to-reach windows, skylights, and glass railings.
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Do you clean solar panels?Yes, we clean solar panels to maximize their efficiency by removing dirt, debris, and buildup.
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How long does a typical window cleaning appointment take?The time varies depending on the size of the property, but most jobs are completed within 2–4 hours.
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Do I need to be home during the cleaning?For exterior-only services, you don’t need to be home. For interior cleaning, we coordinate to ensure access and convenience.
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Are you insured?Yes, we are fully insured for your peace of mind and ours.
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What areas do you serve?We proudly serve homes and businesses throughout Rhode Island, specializing in coastal properties.
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How do I schedule an appointment?You can contact us by phone, email, or through our website to book your cleaning at a convenient time.
Billing & Cancellation
Payments Accepted
Cran’s Window Cleaners offers flexible payment options to make the process simple and convenient. We accept cash, checks, and online payments through our secure platform. Invoices are provided promptly after the job is completed, ensuring transparency and ease for our clients. Whether you prefer traditional or digital methods, we’ve got you covered.
Cancellation Policy
At Cran’s Window Cleaners, we understand that plans can change. We kindly ask for at least 48 hours’ notice for cancellations or rescheduling to allow us to adjust our schedule accordingly. Cancellations made within 24 hours of the appointment may be subject to a fee. This policy ensures we can continue providing reliable service to all our clients.
Satisfaction Guarantee
At Cran’s Window Cleaners, your satisfaction is our top priority. We stand behind the quality of our work with a 100% satisfaction guarantee. If you’re not completely happy with the results, let us know within 24 hours, and we’ll make it right at no additional cost. Our goal is to ensure every window we clean exceeds your expectations, leaving your home or business shining bright.